Master Watchmaker

Longines Watch Repair

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    Your timepiece is FULLY INSURED (upto £20,000) by us when using our Freepost Repair Service. All work is fully guaranteed for 1 year

    feefo service award 2023

    Longines are known the world over for providing the highest-quality Swiss timepieces. Founded by Auguste Agassiz in 1832, this Swiss brand has built a reputation for delivering expertise, tradition, elegance and performance in each timepiece they produce. However, as with any other high-precision instrument, in order to keep a Longines watch functioning at its very best, maintaining its reliability and appearance, it needs to be serviced on a regular basis by a trusted specialist.

    Whether you have a sporty Hydroconquest, a classic Heritage or traditional Longines 1832, our team – led by our expert Master Watchmaker – is experienced in the repair and maintenance of any luxury Longines timepiece.

    Longines watch repairs, refurbishment and restoration

    Our in-house watchmakers offers extraordinary expertise in the repair of modern and vintage Longines timepieces, ensuring each one is serviced to the same exacting standards. Possessing the skills required to carefully repair and restore any Longines timepiece, we are proud to say that our Master Watchmaker has even been able to carry out complex repairs where others have failed.

    Using a combination of modern and traditional equipment to restore the condition of your Longines timepiece, We carefully dismantle your watch by hand before replacing any worn or defective parts. Every minuscule piece of your Longines watch is handled with an incredible level of care and attention, and all repairs are carried out with the utmost sensitivity. It is our ultimate aim to bring your Longines watch back to exceptional condition.

    As one of the few UK-based jewellers to have our very own Master Watchmaker, we are one of only a handful of businesses able to assist with Longines watch repairs, whether that be full servicing, repair or complete restoration. Having been voted regional Independent Retailer of the Year 2017, we are also an award-winning business, and are entirely confident you will be amazed by the quality of our workmanship.

    Longines Watch Repairs include

    • Battery replacement, resealing and pressure testing, including on water resistant models like the Hydroconquest.
    • Bracelet and Strap repair/replacement
    • Glass replacement – acrylic, mineral or sapphire
    • Case and bracelet restoration, polishing and refinishing
    • Dial Restoration and repair, including re-luming
    • Full servicing – A full service includes a complete disassembly and ultrasonic cleaning of all watch components. The movement is inspected and worn parts are replaced as needed. The watch is re-assembled, lubricated, timed, and pressure tested. Full servicing is recommended every 4-5 years on most watches
    • Quartz watch repair, servicing and movement replacement

    Why have my Longines watch repaired at WE Clark Watch Repairs?

    Quality – We have a prize-winning watchmaker team, headed by our expert Master Watchmaker, experienced in the repair of all Longines watches both modern and vintage

    Experience – We are a Fourth generation family business, passionate about providing a first-class service for our clients.

    Trusted – Exceptional customer service is what we do. We hold a Feefo Platinum Trusted Service Award and have received hundreds of delighted client testimonials both on Feefo and Google

    Convenience – Our fully insured freepost repairs service means we cater for clients based all around the UK. We also have a store in Lewes and Uckfield serving local customers

    Our FREEPOST watch repair process:

    Longines watch servicing process

    Booking In – When we receive your Longines watch it is photographed and logged onto our specialised watch repairs computer system

    Assessment – Our Master Watchmaker will carefully examine your watch before putting together an estimate for the necessary repair works. We will email or call you to discuss the details. No work will be conducted without you giving us the green light to proceed.

    Repair – Once the estimate is proceeded we will complete the required repairs

    Return – All completed servicing work comes with a 12 month guarantee. You can collect your watch for our store in Lewes or Uckfield, or we will arrange fully insured return postage to you

    Our guarantee

    We promise to take care of your Longines watch from start to finish, carrying out any required repair or restoration work with the utmost sensitivity. While we are 100% confident that you will be thrilled with our services, for your peace of mind, we also provide each client we work with a minimum 12 month guarantee for any servicing, repair or restoration work.

    Our fully insured FREEPOST service

    Using our Royal Mail Special Delivery FREEPOST service, you can ship your timepiece to us from wherever you’re based in the UK. What’s more, your Longines watch will be insured for up to £20,000 throughout its postal journey, so you can rest assured that it’s in safe hands – from the moment you send it to us to the moment we send it back to you.

    After we have received your Longines watch and our Master Watchmaker has assessed its condition, we will then discuss any work required, detailing the costs involved. Once agreed, we will then carry out the repairs before sending it back to you.

    While this FREEPOST service is only UK based, we can also repair any Longines watch from around the world. However, if you are based outside the UK, you will need to organise your own shipping. Once we’ve received your watch though, you can expect the same high level of expert repair service.

    Watches we repair include: